The customer is an Australian startup founded in 2015. Their solution aims to provide fast, professional "live" translation and interpretation
services as opposed to rough, schematic and mostly incorrect translations made by automatic translation systems. Users no longer need
to submit texts and wait for a response. The application is based entirely on live, real-time communication between users and language
professionals.All that is needed for using the app is an Internet connection.
The software is invaluable for everyday situations:
bargaining with sales people overseas
negotiating prices with taxi drivers
asking strangers for directions, to name just a few.
The customer was looking for software development experts capable of creating a certain kind of solution – Uber for interpreters. After several
months of tedious vendor selection, the customer chose two teams with the most impressive expertise: Cortlex for back-end development,
and one of the best Russian agencies for working on the front-end part of the project.
While working on this project, Cortex closely cooperated with the remote front-end team. Throughout the development phase, the customer
maintained regular contact with both teams to discuss and prioritize tasks, and to assist the business analysts of both companies in creating
detailed user stories. Due to the nature of the product and constantly changing requirements, many product aspects were had to be designed
and formalized in parallel with the development, so Scrum was chosen to make the development process flexible and efficient for all the parties
involved. One of the greatest challenges of this project was to create a search system which could quickly and easily find the best interpreter
according to language, rating and price. The team worked with a task router, which made the search as efficient as possible.
The work on the translation service application was a great experience for Cortlex. As a result of productive cooperation between
Cortlex’s backend team and the front-end team from Russia, the customer received a robust, high-quality product that met the requirements
and was ready for launch. This application was widely used during Rio 2016 Olympics.